Quality : Design for traceability-audit and accountability

The assets provided under the e-Learning project have only been made available through legislation-- the Telecommunications Act and through subsequent negotiation. The purpose for the provision has to be clear and justifiable at every juncture.

Good management systems would naturally ensure that procedures, decisions and actions which violate the intentions of the provision would be discouraged. The leadership of the e-Learning Jamaica Company has taken steps in designing processes to support the traceability and auditability of the provision, security, use and maintenance of assets.

Here are two examples below.

The first picture shows what you see when an e-Learning Jamaica computer is booted. If you have one in your possession and it is unauthorised or a teacher or student is not using it for instructional purposes , this may , minimally amount to unethical practice , or it could be viewed in similar ways to that unfortunate situation where several computers were removed from a school and criminal proceedings have now followed.

All the materials have been labelled and numbered, before delivery to schools, and these will be subject to audit. No doubt, leaders of educational institutions are aware of contemporary quality assurance and ethical standards and would want to be seen to be upholding these.

Audit entities include

• e-Learning Board Audit Committee,
• Ministry of Mining and Telecommunications-Internal Audit,
• Universal Access Fund Internal Audit,
• Auditor General's Department,
• External Auditors-e-Learning Jamaica,
• Public Accounts Committee of Parliament.

So there are lots of resource for inspection and detection of weak processes

The message is clear. Control, Regularise and Apply the resources to the task.